How to use the Drivers Tab

This article will explain how to dispatch Shipments.

Table of Contents

How to open a Drivers Tab
How to un-dock a Drivers Tab
How to view shipments
How to view a multi-package and/or multi-product shipment
How to hide/unhide columns
How to set the conditions fields
How to filter shipments
How to turn filter(s) off
How to hide the Drivers and Settings Tab
Toolbar Buttons
Hide Unhide Toolbar
Right Click Menu
Go back to the IDS Core Tutorial Home Page

How to open a Dispatch Tab

To open an Drivers Tab, please do the following:

  1. Select "Dispatch" from the menu drop-down.

  2. Then click on "Drivers".

    This will open a new Drivers Tab.

  3. To open another Drivers Tab, repeat steps above.

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How to un-dock a Drivers Tab

Undocking tabs allows you to drag tabs to different monitors. 

To undock a Dispatch Tab, please do the following:

  1. Place your mouse over the label of the tab you wish to undock.

     

  2. Then press and hold down your left mouse button.

  3. Then drag your mouse down towards the bottom of the screen.

  4. This will undock the tab from IDS Core. You will know its been done correctly as the top of the tab will look like this:

     

  5. You can now drag the tab anywhere on your screen and/or move it to another monitor.

     

  6. You can minimize, maximize or close the tap by clicking the icons on the top right hand side of the tab

    If you need to resize the tab, place your mouse on the bottom right hand of the tab

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How to view shipments

Across the top of the Dispatch Tab, you will see the following:

  1. Total trips - the total number of shipments currently on the Dispatch Tab.

  2. The "Filter" field works as follows:

    1. Type into the filter field.

    2. Only shipments containing what you typed will be shown.

       

  3. To sort by a column:

    1. Single click the column header to sort by ascending order.  When you do this, an up arrow will appear in the column header

    2. Double click the column header to sort by descending order. When you do this, a down arrow will appear in the column header

  4. To rearrange the columns, simply:

    1. click the column header and hold the mouse button down

    2. keeping the mouse button down, drag

    3. then place the column header where you want it, then release the mouse button.

  5. To scroll vertically, use the vertical scroll bar located on the right hand side of the screen.

  6. To scroll horizontally use the horizontal scroll bar located on the bottom of the screen.

     

  7. To zoom in or out, use the zoom bar located on the bottom right hand side of the screen.

  8. If you double click on a shipment, it will open that shipment in the Shipment Entry Tab.

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How to view a multi-package and/or multi-product shipment

For shipments that have multiple package types and/or products contained in a package, you can:

  1. Click on the + symbol beside the shipment id

  2. This will allow you to see all the packages for that shipment. 

  3. Click the + symbol beside the package type.

  4. To view the contents of a package.

Please Note

If there is no + beside the Shipment ID or the Package Type, then the shipment was not created with extra package types or contents

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How to Hide Columns

To change which columns are shown on a Drivers tab, please do the following:

  1. Click on "View Settings"

  2. Then untick or tick a column in the "Choose visible columns for this tab" section

  3. To select all columns, click the "Select All" button

  4. To untick all the columns, click "Select None" button

  5. When you have made your changes, click "Save Columns"

  6. This will bring you back to the Drivers Screen with your changes completed. 

  7. You will also now see a "Drivers" and "Settings" tab across the top that will allow you to switch between the Dispatch Tab and its "Settings" tab.

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How to set the Conditions Fields

To set when the Conditions fields displays Warn, Critical and Beyond, like this:

Then you need to edit your Service Levels.

Please read this help article: Service Levels

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How to Filter Shipments

To filter what shipments are shown on the Dispatch Tab, please do the following:

  1. Click on "View Settings"

  2. On the right hand side of the "Settings" tab you will see a section labelled "Set Filters for this tab"

  3. In this section, you will see all the Drivers tab's column's listed.

  4. Beside each column name, you will see the following fields

  5. Beside a single column label, click on the "Condition" dropdown. For example, we selected the "PU Prov/State" column"

     

    1. Equals" means shipments must have the exact value to be shown.

    2. "not equal to" means shipments must not have that exact value to be shown.

    3. "in" means shipments must have the whole word in a comma-delimited text ('bob' IN 'bob,frances,ajax') to be shown.

    4. "contains" means the shipments must that value to be shown.

    5. "Starts with" means the shipments must start with the value to be shown.

    6. "Ends with" means the shipments must end with the value to be shown.

  6. Select a condition. For example, we selected "Equals"

  7. Enter in a value into the "Value" field. For example, we entered in "British Columbia"

    1. you can enter in multiple values by separating each with a comma. For example, "British Columbia,Alberta"

  8. Then tick the "Active" tick box.

  9. Our example now looks like this:

  10. Then click on the "Apply Filters" button located on the bottom of the screen.

  11. This will bring you back to the Driver tab with the filter applied to your shipments.

  12. For example, our Dispatch tab will now only show shipments with a "Pick Up Province or State" equal to "British Columbia"

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How to turn off filter(s)

To turn off an existing filter(s), please do the following:

  1. Click on "View Settings"

  2. Then in the "Set filters for this tab" section on the right hand side of the screen.

  3. Untick the "active" check box for any filter you want to turn off

    1. Before

    2. After

  4. Then click the "Apply Filters" button located on the bottom of the screen

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How to hide the Drivers and Settings Tab

If you have hidden column(s) or created a filter on a Drivers tab, you will see the following across the top:

To hide these tabs, please do the following:

  1. Click on "View Settings"

  2. Click on the "Close" button located on the top right hand side of the screen

  3. This will close the "Settings" tab and bring you back to the Dispatch board.

  4. You will now see the "Drivers" and "Settings" tabs have been removed

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Toolbar Buttons

  • opens and closes driver jump list

 

  • closes all driver’s folders.

 

  • opens all driver’s folders

 

  • bounces highlighted shipments back to the Dispatch Board

 

  • deletes highlighted shipments

 

  • opens up “view settings” to show/hide columns and create filters. (see above)

 

  • opens up this help article

 

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Hide Unhide Toolbar

By default, the toolbar is visible. To hide the toolbar, double click any white part of the toolbar.

To hide the toolbar, double click the Toolbar anywhere that is white

If the toolbar is hidden, it will look like this:

To unhide the toolbar, click on "view", then click on "Show Toolbar"

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Right Click Menu

When you right click in the shipments in a Drivers Tab, you will see the following menu:

  • Bounce (Back to dispatch) - bounces the highlighted shipments back to the Dispatch Tab

  • Delete Trip - deletes highlight shipments

  • Audit - opens up the audit screen for the 1 highlighted shipment.

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