The IDS 2 Dispatch PC Client is for your office staff.
To set up IDS for the first time, please work your way through each article.
If you are already an IDS Dispatch user, please click on any article.
This article describes how to Install IDS 2 Dispatch onto a PC Computer. Click Here
This article describes how to login into IDS 2 Dispatch. Click Here
This article describes how to log out of IDS 2 Dispatch. Click Here.
This article describes how you can resize IDS 2 Dispatch to fit a smaller screen. Click Here.
This article describes how to access the Online Knowledge Base Articles from within IDS 2 Dispatch. Click Here.
This article describes how to set up your Company's' contract details, Service Levels, Package Types, Sales Tax and App options. Click Here
This article describes how to create a new Customer. Click Here
This article describes how to create a new IDS Office User or Driver. Click Here
This article describes how to edit a existing Customer. Click Here
This article describes how to create a new Shipment. Click Here
This article describes how to search and edit shipments. Click Here.
This article describes how to Dispatch Shipments. Click Here.
This article describes how to use the Drivers Board to monitor Shipments and Drivers. Click Here.
This article describes how GPS Track Drivers. Click here
This article describes how to manage addresses. Click Here
This article describes how to print a History Report. Click Here.
This article describes how to export your shipment data. Click Here.
This article describes how to export shipment for import into Quickbooks. (not available at this time)
This article describes how to Reset User Preferences set in the "Enter New Trip" tab. Click Here.
This article describes how to set a Custom Default Printer for IDS 2 Dispatch. Click Here.
There will be times when IDS Support will need your Log File to diagnosis issues. This article explains how you can access the log file and then send it to IDS Support. Click Here.
|