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How to Create a Shift Rate - Advanced

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How to Assign a Shift Rate to a Customer Account

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  1. In the IDS Core’s main menu, click on Customers, then click on Account Details

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  2. This will open up the Customer Accounts Detail Tab.

  3. Once that tab is open, locate the Customer Account you wish to add the Shift Rate to.
    (for more information on how to find a Customer Account, please see this article: How to Manage Customer Accounts

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  4. Then double click on the Account.

  5. This will populate the right hand side of the screen with this account’s saved details

  6. Now click on “Staff” button in the “Pricing” section in the Toolbar located across the top of the screen

  7. You will now see the Shift Rates table on the screen

  8. In the “Selected” column, tick the boxes for the Shift Rates you wish to assign to this Customer Account

  9. When done, click on the “Save” button located in the Toolbar

  10. You will now see the confirmation pop up

  11. Click on “Ok”

  12. Your Shift Rates are now saved to this Customer Account

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