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This article describes how to manage IDS 2 Shipping Portal Icons with the new June 2018 update.

Step-by-step guide


  1. Some users of the IDS 2 Shipping Portal may notice they have 2 IDS 2 Shipping Portal Icons on their computer. They will look like this:

  2. You will need to delete the old icon, which is this one:
  3. To do this, right click the shortcut and select delete.


Why is IDS doing this?
IDS 2 Shipping was originally installing into a computer ProgramFiles, ProgramFiles (x86) folders. 
This meant you could only install and update the IDS 2 Shipping Portal if you have Windows Admin Privileges.

We have now moved the default install location to a computers AppData folder, so under a normal Windows Set Up, you will no longer need Windows Admin Privilages to install or update the IDS 2 Shipping Portal.

Because of the above, for some clients who installed the IDS 2 Shipping Portal in 2017, they may now find they have 2 icons on their computer.

Future updates will remove the wording of "Keep this One" in the IDS 2 Shipping Portal.



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