Creating a Support Account with IDS allows you to quickly create support tickets and receive the support you need fast.
It also allows you to view previous support history, to help you remember how you solved a problem in the past.
If you are an existing IDS customer with an active account, you can go ahead and create a new account.
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- Go to: https://idsservices.atlassian.net/servicedesk/customer/portal/1
- Click on "Sign up for an account"
- Enter in your email address. If you have a corporate email address, please use it. While we can accept gmail, hotmail, yahoo, msn type email addresses, we prefer to work with your real work email address.
- Enter in your a password.
- Enter in your full name, first name and last name.
- Click on "Sign Up."
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Once you have created an account, you will be able to login in and review previous support tickets. This is a great way to remember a previous solution. To do this, do the following:
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