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  • after making your notes, highlight the service level on the bottom of the page.
  • Click "Del." Yes, you are deleting it. But remember, we dont actually purge anything, your data is still safely in the database. 
  • Then press update!
  • Now create the service level again as you have noted above. BUT with your change..
  • Dont forget to press "Update Services NOW", when you are done.

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