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  1. If you cant connect to speedtest link, then your computer has lost all internet connection. Please contact your company’s IT Department and/or Internet Service Provider.

  2. If you can connect but the test provided on the link above shows a:

    1. download speed of less than 1 Mbps.

    2. download speed being measured in of Kbps.

    3. a ping of 1000 ms or more.

    4. Then you need to contact your company’s IT Department and/or Internet Service Provider.

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