How to IDS 2 Shipping Portal (customers)

The IDS 2 PC Shipping Portal is designed for the Customers of Courier, Trucking, LTC, Cartage and DSD Delivery Companies to enter in New Shipments, Edit Shipments, Track Shipments and more. 

For Help and How To, please click on the links below.

How to Install

This article describes how to install the IDS 2 Shipping Portal Client onto a PC Computer. Click Here

How to Update

This article describes how to Update the IDS 2 Shipping Portal . Click Here.

How to Login

This article describes how to login into the IDS 2 Shipping Portal. Click Here.

How to Resize to fit a Smaller Window / Resolution

This article describes how you can resize the IDS 2 Shipping Portal to fit a smaller screen. Click Here.

How To Access Help.

This Article describes how to access the Online Knowledge Base Articles from within the IDS 2 Shipping Portal. Click Here. 

How To Reset User Preferences / Field Defaults.

This article describes how to Reset User Preferences set in the "Enter New Trip" tab. Click Here. 

How to Default a Custom Printer

This Article describes how to set a Custom Default Printer for the IDS 2 Shipping Portal. Click Here.

How to Send a Log File to IDS Support

There will be times when IDS Support will need your Log File to diagnosis issues. This article explains how you can access the log file and then send it to IDS Support. Click Here.

How to Log Out of IDS 2 Shipping Portal

This article describes how to log out of the IDS 2 Shipping Portal. Click Here.

How to Enter in New Shipments

This article describes how to enter in New Shipments into the IDS 2 Shipping Portal Client. Click Here.

How to Edit Active Shipments

This article describes how to Edit a Shipment in the IDS 2 Shipping Portal. Click Here.

How to Search, Track Shipments and Reprint Waybills

This article describes how to Search and Track Shipments in the IDS 2 Shipping Portal. Click Here.


Please Note: The following Screens are only available to users that have Admin privileges. Basic users cannot see these pages.

How to Create /  Edit Users

This article describes how to Create and Edit Users in the IDS 2 Shipping Portal.Click Here.

How to Create /  Edit Addresses

This article describes how to Create and Edit Addresses in the IDS 2 Shipping Portal.Click Here.

How to view All User Reports, Pick Up Manifest in the IDS 2 Shipping Portal

This article describes how to view All Users Reports such as the Pick Up Manifest in the IDS 2 Shipping Portal. Click here

How to View Admin Reports, Invoices and PODs by Invoice in the IDS 2 Shipping Portal

The following article describes how to view Admin Reports, Invoices and PODs by Invoice in the IDS 2 Shipping Portal. Click here