How to Login into IDS Mobile

Table of Contents

How to login
Error or Login Issues
click to go back to the main IDS Mobile Tutorial page

How to login

  1. Find and tap the IDS Mobile Icon on your phone

     

  2. You will see this screen when you click on the App Icon from your device

     

  3. Then enter the ‘Account’

     

  4. Enter ‘User Name’

     

  5. Enter ‘Password’

     

  6. Click ‘Sign In’ button

     

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Error Messages and Login Issues

  1. “Error - Invalid Credentials”, please see this article: Error - Invalid Credentials

  2. “Error - Please correct the time on the device”, please see this article: Error - Please correct the time on the device.

  3. Sign in button is grayed out and you cant click in, please see this article: Sign In Button is grayed out.

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(click to go back to the main IDS Mobile Tutorial page )