Shipment's Detail Screen
Table of Contents
Overview
Top Bar
Dimensions, Inventory and Product Types
Address Section
Service Level, Package Type and Ready By / Due By Times
POD (Proof of Delivery) POP (Proof of Pick Up)
Reference, Pieces and Weight
Signature
Update Shipment to Picked Up
Update Shipment to Delivered/Verified
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Overview
When you tap on a Shipment in the Shipment List Screen you will see the Shipment Details screen.
Please Note: Your Shipment Details screen make look different. It maybe different due to:
Shipment is only for 1 package type.
Shipment doesn't contain any inventory or product types items.
Settings for your company.
Customizations for your company.
Top Bar
Across the top of the screen you can see:
The Shipment’s Customer Account ID
The Shipment’s IDS Shipment Number
Dimensions, Inventory and Product Types
If the shipment contains:
Multiple Package Types
Shipment Inventory or Product Types Items
Then you will see the following across the top of the screen
When you click on “Dimensions”, you will see the following screen
(ADD NEW PICTURE)
(ADD MORE DETAILS WHEN SCREEN UPDATED)
Address Section
Below the Top Bar you will see the address section. It will look like this:
The address beside the blue bar:
is the Pick Up Address.
The address beside the orange bar:
is the Delivery Address.
(ADD MORE DETAILS WHEN THE SCREEN IS UPDATED)
Service Level, Package Type and Ready By / Due By Times
Below the address section is the following:
Service Level of the Shipment
Package Type of the Shipment
Times are:
If the shipment is in a status of “Dispatched” and needs to be picked up, then the time displayed will be the “Ready By” aka time to pick up the shipment.
If the shipment is in a status of “Picked Up” and needs to be delivered, then the time displayed will be the “Due By” aka time to deliver the shipment.
POD (Proof of Delivery) POP (Proof of Pick Up)
Below the Service Level, Package Type and Ready By / Due By Times section you will see the POD (Proof of Delivery) POP (Proof of Pick Up) section
If the shipment is in a status of “Dispatched” and needs to be picked up, the you will see a “Proof of Pick Up” field
2. If the shipment is in a status of “Picked Up” and needs to be delivered/verified, the you will see a “Proof of Delivery” field
To enter in a name into the field, just tap the field. The background colour will change from grey to yellow.
Then type in the name
Reference, Pieces and Weight
Below the POD and POP section, you see the Reference, Pieces and Weight Section
These fields can be editable if set in your company’s preferences
The Reference field is on the left side
The Pieces field is in the middle
The Weight field in on the right side
Signature
A signature can be captured at both the time of pick up and at the time of delivery.
To capture a signature, click the “sign” button located near the bottom of the screen.
The signature capture screen will then appear on the screen
Then have the shipper or the receiver sign the screen
If you need to clear the screen to capture the signature again, click the “clear” button located in the top right hand corner.
If you need to go back to the Shipment Details screen without capturing a signature, click the cancel button located in the bottom right hand side of the screen
When you have successfully captured a signature, click the “Ok” button located in the bottom left hand side of the screen.
Update Shipment to Picked Up
To update a shipment to a status of “Picked Up”, please do the following:
If the shipment is currently in a status of “dispatched”
On the bottom right side of the screen you will see a button labelled “Pickup”
Click on “Pick Up”. This will:
save any captured POP with the shipment record.
save any captured signature with the shipment record.
save any edited reference, piece or weight (if this preference has been set for your company)
record the current time as the Time of Pick Up (TPU).
If you are not able to pick up shipment, please do the following:
if the shipment is currently in a status of “dispatched”
on the bottom left side of the screen you will see “Cannot Pick-Up”
Click this button if you cant pick up the shipment.
This will update the shipment record with the following record.
Update Shipment to Delivered/Verified
To update a shipment to a status of “Delivered/Verified”, please do the following:
If the shipment is currently in a status of “picked up”
On the bottom right side of the screen you will see a button labelled “Deliver”
Click on “Deliver”. This will:
save any captured POD with the shipment record.
save any captured signature with the shipment record.
save any edited reference, piece or weight (if this preference has been set for your company)
record the current time as the Time of Delivery (TDL).