Explain what this how-to article is for. For example, you might write an article to teach people at your company how to set up a corporate email account or file an expense report.
When you are done with this article you can return back to the, "How to Set Up Contact Details, Service Levels, Package Types, Sales Tax and App Options" article by clicking here
Any changes made below will have an immediate effect on your drivers and office staff. |
Once you have logged into the IDS 2 Dispatch PC Client as a user with Admin Privileges.
The following is a break down of each option
Selecting this option will activate the "Select Driver" dropdown in the "Enter New Trip" and "Search & Edit Trips" Screens
This will allow you to dispatch directly from "Enter New trip" screen. If you select driver from "Search & Edit Trips" screen, it will assign that driver but does not dispatch the shipment directly. To dispatch it you will have to go to the New dispatch Board and dispatch it from there.
Selecting this option means the driver must scan each piece in a multi piece shipment.
Selecting this option allows the driver to edit Piece, Weight and Reference fields when they Pick Up or Deliver a shipment.
Please Note: The driver can only update these fields when they are picking up or delivering a shipment.
Selecting this option forces the driver to capture a Proof of Delivery (POD) typed in name when they deliver a shipment.
Selecting this option forces the driver to capture a signature when they deliver a shipment.
Selecting this option batches all shipments by Pick Up and/or Delivery Address (must be an exact match) so the driver can pick up or deliver all the shipments for 1 address with 1 action.
Selecting this option forces the driver to scan a Location Barcode at Pick Up or Delivery.
The location barcode must be in the company name and must be an exact match.
The address's company name with a barcode should be in the following format:
- "Company Name (<barcode>)"
- for example "Bobs Flowers (12345)"
- then using the example above, the barcode scanned at that location must be: 12345
Selecting this option activates the Cross Dock feature (not available for IDS 2 Dispatch yet).
Selecting this option keeps the original IDS Trip ID when a shipment is marked as undeliverable.
A driver can mark a shipment undeliverable in 2 ways:
Selecting this option activates an "undeliverable" in the Trip Details Screen.
When selected, the shipment is marked "undeliverable", which:
Selecting this option does the following:
When you are done with this article you can return back to the, "How to Set Up Contact Details, Service Levels, Package Types, Sales Tax and App Options" article by clicking here
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