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- Incorrect login details, unable to login.
- Couldn't fetch update availability.
- Login not allowed at this time.
- Error: Couldn't contact server, perhaps out of range.
- New Shipments not appearing on the device.
- Shipment status not removing shipments from device.
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If you are finding that the IDS 2 App is being turned off "automatically", please read this article: IDS 2 App new Android OS, Connectivity Issues or logs out automatically |
General
Before we break down this article into different errors, its important to do the following
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If the above does not solve your problem, please :
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try some of the other solutions on this page
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Incorrect login details, unable to login
This means the account id, username and/or password entered into the login screen is incorrect. While it seems simple, sometimes seeing the typo can be hard.
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If the above does not solve your problem, please :
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try some of the other solutions on this page
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.
Login not allowed at this time/Couldn't fetch update availability / Error: Couldn't contact server, perhaps out of range.
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If the above does not solve your problem, please :
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try some of the other solutions on this page
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