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To assist with this article: Connectivity with Android App

Warning

If you are running a new version of Android on your phone and having connectivity issues, please read this article first: IDS 2 App new Android OS, Connectivity Issues or logs out automatically

The IDS 2 App shows its connectivity to the IDS 2 Servers in the top right hand side of the screen. 

Info

This icon shows the apps connectivity to the IDS Servers, not NOT the phone's mobile connectivity to the nearest cell tower. Please refer to this article before contacting IDS Support: Connectivity with Android App

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