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- Clients are often entering in their shipment via the online shipping screen. All that has to happen is that there is no email address placed here:
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2. To assist your clients with this, go to the account entry screen, pull up their account, then:
- click on the "Default Preferences (web)" tab.
- in the "email" field delete the email address. AND put in a space into that field.
- then press "Apply Prefs:
- then press update Account.
![forkerry.JPG](https://idsservices.atlassian.net/secure/attachment/21902/forkerry.JPG)
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