How to IDS 2 Dispatch (office staff)
The IDS 2 Dispatch PC Client is for your office staff.
To set up IDS for the first time, please work your way through each article.
If you are already an IDS Dispatch user, please click on any article.
How to Install
This article describes how to Install IDS 2 Dispatch onto a PC Computer. Click Here
How to Login
This article describes how to login into IDS 2 Dispatch. Click Here
How to Log Out
This article describes how to log out of IDS 2 Dispatch. Click Here.
How to Resize to fit a Smaller Window / Resolution
This article describes how you can resize IDS 2 Dispatch to fit a smaller screen. Click Here.
How To Access Help.
This article describes how to access the Online Knowledge Base Articles from within IDS 2 Dispatch. Click Here.
How to Set Up Contact Details, Service Levels, Package Types, Sales Tax and App Options
This article describes how to set up your Company's' contract details, Service Levels, Package Types, Sales Tax and App options. Click Here
How to Create a new Customer/Account
This article describes how to create a new Customer. Click Here
How to Create and Edit Office User or Driver
This article describes how to create a new IDS Office User or Driver. Click Here
How to Edit an existing Customer
This article describes how to edit a existing Customer. Click Here
How to Create a New Shipment
This article describes how to create a new Shipment. Click Here
How to Search and Edit Shipments.
This article describes how to search and edit shipments. Click Here.
How to Dispatch Shipments
This article describes how to Dispatch Shipments. Click Here.
How to use the Drivers Board to Monitor Drivers and Shipments.
This article describes how to use the Drivers Board to monitor Shipments and Drivers. Click Here.
How to GPS Track Drivers
This article describes how GPS Track Drivers. Click here
How to Manage Addresses.
This article describes how to manage addresses. Click Here
How to Print a History Report
This article describes how to print a History Report. Click Here.
How to Export Shipment
This article describes how to export your shipment data. Click Here.
How to Export Shipments for Quickbooks.
This article describes how to export shipment for import into Quickbooks. (not available at this time)
How To Reset User Preferences / Field Defaults.
This article describes how to Reset User Preferences set in the "Enter New Trip" tab. Click Here.
How to Default a Custom Printer
This article describes how to set a Custom Default Printer for IDS 2 Dispatch. Click Here.
How to Send a Log File to IDS Support
There will be times when IDS Support will need your Log File to diagnosis issues. This article explains how you can access the log file and then send it to IDS Support. Click Here.